Social distancing adjustments in place
Do you provide bedding?
We provide bedding for the double bed, with a duvet and pillows. If you are bringing children, we provide sleeping bags with integral pillows.
Do you provide towels and toiletries?
We provide 2 bath towels for adults and additional hand towels for children. There are also towelling robes (on stays of two or more nights) and crocks for the trip to the shower. There will be soap and hand-sanitiser. Guests will need to bring their own shampoo / conditioner.
We are not on mains drainage so we need to ask for your help with this - please do not put anything other than toilet roll in the toilet or compost toilet. Sanitary bags and bins are provided in all toilet areas.
Am I able to have a shower?
We have a shared shower available for guests. We are asking guests to shower within staggered times to allow a gap between use.
Alternatively, you can use your own solar shower. You will need to fill up the black solar bag and leave it out in the sun to warm up for a few hours, transfer it to the porta-shower and you are ready to go! Yes - I have tried it! It all adds to the full glamping experience!
Do you provide tea and coffee and how do I heat the water?
Both units have an electric kettle and a mini fridge.
Tea, coffee and hot chocolate is provided both in the shepherd’s hut and in the summerhouse for the gypsy van guests. There will be pint of milk in the mini fridge when you arrive. Shepherd’s hut guests can really enter into the spirit of glamping by boiling their own water on their wood burner.
Can I cook my own food?
Guests may use disposable barbecues (bricks to raise them up off the ground are available). If you bring your own camping cooker, please cook outside the hut. The wood burner should only be used for heating the hut or boiling water in the kettle provided.
Do you have a washing up area?
We do not have a formal washing up area. Lots of our guests use the nearby takeaways or eat out. If you like to cook for yourself, please keep it simple - bring some kitchen roll and use the toasting forks provided to cook your sausages over the fire-pit! You will need to bring your own crockery, cutlery and cooking utensils.
Can I have a camp fire?
We have provided a fire pit for a small campfire. Please keep to modest proportions, or you will set off the smoke alarm in your hut / van! This will be enough to keep you warm and toast marshmallows! Firewood for this can be bought for £5 (should be enough for a relaxing evening). You will find two toasting forks and a packet of marshmallows in your van.
Do you provide any meals?
We do not offer breakfast as part of the fixed price because we know many of our guests like to be independent and have the choice and flexibility to explore the local cafes.
We are normally able to offer guests a breakfast hamper with cereal, yoghurt, fresh fruit, bread rolls, muffins or pastries, juice and milk. This can be prepared and left in your van for when you arrive or left outside your hut in the morning to eat at your leisure. (Advance notice is required. £15 for 2 people, £25 for a family of four). During the current covid restrictions this is temporarily unavailable.
Are there places to eat out nearby?
At the bottom of our hill, we have a bakery (with takeaway pizzas Friday and Saturday evenings), fish and chip shop, an off-licence and a Tesco Local - ideal for those who want to stay in and enjoy the garden.
If you want to be able to walk to a pub, The London Tavern is half a mile away at the bottom of the hill - well known locally for not only its food but also live music and quiz nights. For a large garden, lake view and children’s play area, we would recommend The Alice Lisle, which is less than two miles away and close to walking spots where you will see the New Forest ponies etc. For an old fashioned beamed pub in the middle of nowhere, you could try The High Corner Inn, with an outdoor play area and forest walks all around. There are other pubs we could recommend if you want to combine eating with a walk in the forest, such as The Foresters, The Royal Oak (2020 Good Pub Guide’s Country Pub of the Year) and The Red Shoot, all of which may well have forest animals grazing outside.
In Ringwood town centre, we are spoilt for choice, as there are more pubs, wine-bars, several Indian restaurants, pizzerias and chinese take-aways. In the daytime you will also be able to find numerous coffee shops and cafes, which serve breakfasts, cakes and light snacks.
Do you have wi-fi?
We are unable to offer our guests wi-fi and we hope that this affords a welcome break from technology! There is mobile phone reception in the garden for most networks.
Guests are welcome to recharge phones and other electronic equipment using the plug sockets in the hut / van.
Can I stay here in the winter?
We do remain open for much longer than many campsites as our hut and van do have wood-burners. The hut is open most of the year (only closes for a few weeks in the winter). The gypsy van season is from April to October. The gypsy van has a low-level tubular heater and we are able to provide an extra heater for the shepherd’s hut but everyone seems to enjoy being independent with the wood burner!
We provide hot water bottles too! Please ask if you would like to use our ponchos for by the fire pit or as an extra blanket.
We do not recommend coming to stay as a family of four in the winter. Both the hut and van are on grass, which is lovely in the summer but does mean it’s harder to keep the internal space clean if there are four guests going in and out!
Is it easy to socially distance and stay safe at Fernwood?
Absolutely! We only have two glamping units. The gypsy van and shepherds hut are well spaced (over 25m apart) in a large garden well away from the house, with seating areas angled away from each other, allowing a much greater sense of space than you find on a larger site. Only the gypsy van guests have access to the summerhouse.
The shepherd’s hut guests use the compost toilet. The gypsy van guests use the toilet in the garage block. The shower room is shared use but we ask guests to use it in a timed session with a gap in between. We also encourage use of the separate outdoor solar showers and can give you warm water from the house if it is a cloudy day.
We have hand sanitiser at key points: compost toilet, outside the shower room /outside toilet, by the water tap and by the bins.
We use covid protection cleaning fluid between guests and in the shower room daily, paying extra attention to high contact areas such as light switches, plug sockets, door handles and chair arms when cleaning. Although we are not able to leave 24 hours between bookings, the hut and van are extremely easy to ventilate well.
If you would like to stay with us but are concerned about contact with other guests, we would recommend visiting in term-time / weekdays if possible as you are likely to have larger gaps between bookings and you may be the only guests here!
What happens if we need to cancel?
Please see our booking / cancellation policy on the booking tab
Can I come and stay with children under 4 or over 10?
Yes you can! Our hut and van are quite small so we do not allow family groups larger than four.
It is important that guests with younger children are aware that the pond is unfenced and the wood burner and fire pit get very hot. The tree house, now used as a deer hide, is very high with a steep ladder and a 4m drop into the ditch so children should be supervised at all times!
For older children, you need to be aware that the bed length for children in the gypsy van is 150cm (although adults have definitely slept here!). The pull out bench seat in the shepherd’s hut is also 150cm whereas the other bunk is longer.
Guests with infants will need to bring their own travel cot. If you have a young child who rolls at night, it might be better to book the gypsy van as the lower bunk is 120cm wide and almost at floor level.
Why are we not able to bring an additional tent?
Part of our promise to you as guests at Fernwood is that it will be quieter and less crowded than on a larger site. It is therefore important that we stick to this rule for all guests that stay here. We are also aware that the shower facilities are shared and feel that additional numbers would put too much pressure on the facilities available to you.
Why are we not able to stay with a dog?
We love animals and have a dog, cat, chickens, a chameleon and rabbits, all of which don’t feel comfortable with visiting dogs! We also find that some people have chosen to come and stay here because we offer pet-free accommodation (either they have an allergy or one person is scared of dogs), so it is important that they know we will remain dog–free in the back garden.
By coming away to stay without their dog, several guests have said they enjoyed doing different activities without the usual restrictions.
What happens if I can’t check in between 5 and 10pm?
We do like to show you around if we can, as we like to meet our guests and answer any questions. Although we can’t guarantee your accommodation will be ready until 5pm, it often works out that we are ready before that. It usually works out best to make contact a few days beforehand or even on the day (if your plans change). It is certainly better for us to show you around in the daylight when possible!
We do have a self-guided sheet available, which you can use to check in independently, if we are out, but it is very rarely needed. We will come and say hello when we get back!
Is there off-road parking?
Yes there is ample space to park in the front driveway in front of the 5 bar gate. From here it is a short walk across the lawn to your accommodation.
Where can I get more information about the area?
Once you have booked, we will send you “Fernwood Favourites” - a photo-book of ideas about places to visit and eat out. Also see our PLACES TO VISIT page.
Absolutely fantastic stay during February half term in the Shepherd’s Hut. Rachel and Jonathan are fantastic hosts, friendly and approachable. Being February I was worried about being cold, so I contacted Rachel beforehand but she assured us that once the log burner is going it will be plenty warm enough and sure enough it was, after a little while we had to open the door of the hut!!!! Great facilities on site (including the compost loo!). Breakfast was delicious with plenty to eat....with an added extra of watching deer...just stunning. It's also a great base to explore the New Forest. I would highly recommend
Fernwood, it's a fantastic stay.
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01425 476892 / 07730 586601
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